Delete your DeepGrooves account

How to request deletion

Email brian@deepgroovesmusic.com from the address associated with your DeepGrooves account with the subject “DeepGrooves Account Deletion Request.” If you no longer have access to that email, explain this in your message so we can discuss an appropriate identity check. You can also check the signed-in DeepGrooves account settings for a deletion option.

We will verify that the request is authorized before acting on it. Never send us your password, identification documents, or payment details in an ordinary email.

What will be deleted

Account closure includes the account and associated collection records, playlists, ratings, favorites, preferences, and Listening Booth audio files stored for the account, subject to technical processing and legally required exceptions. Some records, such as invoices, necessary fraud or security logs, and records required by law, may be retained only for the applicable reason and period. Your request will be reviewed for these exceptions.

Before you request deletion

Deletion is intended to be permanent and may remove your collection information and uploaded music files. Please export or save anything you wish to retain before requesting closure. Uninstalling the app does not delete your account, and deletion does not automatically cancel payment obligations managed by a separate billing provider.

For information about how we handle personal data, read the DeepGrooves app privacy policy.